Arizona Department of Insurance

Insurance Complaint Resolution Portal

This site is no longer being used.

Insurance Companies: If you need to respond to a complaint case, you should have received PIN information to log into the system directly. Please go to https://difi.az.gov/insurers and click on the "Arizona Consumer Complaint Portal.

Producers: Send your response to insurance.consumers@difi.az.gov and add the case number to the subject line.